Reference #1 in PFD Format
Reference #2 in PDF Format
My greatest thanks to you for all you've done. Your support throughout
this process is greatly appreciated. I can't imagine anyone with greater
professionalism in the way you've communicated and fulfilled all your
roles. My mother could be demanding and always "suffered fools poorly".
It's somehow fitting that someone with your high standards was the
person who put the final stamp on her affairs.
Always grateful" -Bill M
Evan and I appreciate the work you do and god bless Gordon for showing us the path to your door"
"Dear Dan –
On behalf of myself and my sisters . . .I just wanted to thank you again
for all your help in the last few months. Your expertise and calm
assurance were invaluable to us during a very stressfull time. And your
dedication - including your willingness to be helpful at any time of the
day or night, weekdays and weekends - went above and beyond what any
client could hope for. Many, many thanks. Best,
- Paula S.
"Hi, Dan –
We are very grateful for your services!
- Donna, Olympia, Washington
We just had a family meeting on Sunday . Everyone was in agreement that
you, Dan have made a huge impact on our lives.
you were right about insulin and how there were alternatives to how (the
facility) was treating Dad you were right about nurses in family homes
and how we could find one that would do insulin management you were
right about adult family homes.
No one can say for sure but I think you have prolonged Dads life, but
for sure have given him quality of life that just was not possible at
-Mark L. Bellingham, WA
"I used Dan's services for about 3 years. When my mother needed to
move into an assisted living facility she was living a considerable
distance away from any of her relatives. Not only did he take her to
doctor appointments - he also checked with the caregivers regularly to
make sure her needs were being met. He would visit her on a regular
basis to see how she was doing. He would contact me regularly with
regards to my mother and give me any information he received from any
doctor appointments she had. With his medical background he was able to
explain to me, in terms I could understand, what the doctor had to say
about her condition. Dan also educated me quite a bit on what is out
there in regards to facilities and services for the aging population.
Now that my mother is in a long term care facility all of that
information I learned from him came in handy. I would recommend his
services to anyone who has a need for a care manager...My experience was
very positive and I really miss your service now that your
responsibility has fallen on my shoulders!"
--Christine E., Arlington, Washington
"I first contacted Dan Smerken when trying to figure out what
options I might have for my mother, who was in need of more care than we
could provide at home. He was a wealth of information about available
resources in their area, and kindly took the time to help me sort
through what I should do. Then, my father was facing major surgery at
age 89, just two months after my mother died. I live 3,000 miles away
and could not take time off from work to care for my Dad. Dan again
helped me locate appropriate caregivers, met with my Dad and helped me
understand his needs, and, most impressively, even took pictures of my
Dad in the hospital so I could see for myself how he was doing! Dan is
extremely knowledgeable about the varied issues facing the elderly, and
has fantastic connections with a wide range of service providers.
Perhaps most importantly, Dan understands the emotional turmoil involved
in caring for aging parents, and he helped me work through what would
be best for my parents. My Dad still lives at home and I still have
much greater peace of mind knowing that Dan is available to help me if
the situation changes."
--Anita D, Durham, North Carolina
"At our request, Dan met with my mother and father in-law and did a
wonderful "baseline" evaluation of their situation. Thankfully, at the
time he noted that their overall health did not require any immediate
changes to their living situation. However, he provided a thorough
report which outlined several short-term and longer-term
recommendations. This information proved invaluable later when my
mother-in-law's condition declined and we had to work closely with DSHS
and other agencies to obtain in-home care for her. Dan's thoughtful
approach to care giving, his comprehensive knowledge of the health care
system, and his patient explanations were much appreciated."
--Dean H, Whidbey Island, WA
Thank you so much for the amazingly comprehensive assessment of my mother-in-law.
I think it will be so useful for my husband and his sisters to help decide how to proceed.
--Rose Marie, Kansas City, MO
Mr. Smerken has been one of our contracted geriatric care managers
since 2004. During this time he has completed numerous in-person
assessments for our clients. All care plans completed by our contracted
care managers are reviewed and scored with each assessment. Mr. Smerken
has developed a written care plan and I am proud to say that he has one
of the highest overall scores (ratings). Mr. Smerken's work is
excellent. He has outstanding listening skills and exhibits a strong
- -Lisa Z, Lifecare Inc. Westport Ct.
I think that you handled everything really well with Mom and Dad and it
made a huge difference to me to be included in the discussion (so that’s
for making that happen). . .I am really glad that we are working with
- - Patty M, Chicago Il.
Thank you so much for all your help in this process. Your involvement
helped keep everyone focused on what was important at the time.
- - Mary Jo L, Seattle WA
Thanks, Dan. I think the move went very well. We really appreciate
your assistance. Made a complicated situation much, much better.
Charles L, Olympia WA
Hi Dan, Thank you again for all of your help. We obviously
couldn't have made it though the week very well without you! Thank you
Robin J, Olympia WA
Thank you once again! I am relieved that Mom has not been
"automatically" scheduled for some procedure she didn't even
understand. She just does not question doctors...or even doctors'
offices, not ever!
It is SO good to have someone like you...no, make that "it is so good to
have YOU" on the ground there. You are doing all that I would and
more. I am very grateful."
Kathy, Raleigh NC
"Dan has been in private practice for 
years and has continued to provide competent and professional geriatric
services during this time. He has earned a respected and trusted
position in our community and we feel very comfortable referring
consumers to him. . . He is an excellent care manager and an important
Dennis M Olympia, WA
"I have always been impressed with Dan's competency, his dedication,
compassion for his
clients and his positive attitude. I worked closely with Dan for 3 years
as he managed a
client who lived at [our retirement community] for a family from out of
the area. Dan expressed his caring through words but more importantly
through his actions. No task was left undone
whether the client needed an advocate, new shoes, a medication change or
a pep talk. His client loved him as a son and her fmily and I both
respected his caring and ability plus
his willingness to work many hours to add joy and meaning to her life. .
. His wisdom and experience in caring for people add quality to any
project of which is he is a part. If I ever needed someone to assist
with a family member's case management, Dan would clearly be my first
Carol S, Tumwater WA
I just wanted to thank you for what you did to help me with (___) and
the adult family home. She is still living in the same place and is
settled, although she continues to very slowly decline, it is sad. I now
go to see her about twice a week, she has accepted all of these
changes. All in all it has worked out better than I expected it to.
Thanks again for your great help. I appreciate what you did.
-JW Seattle, WA
A quick note to update you on Mom's condition. We are so pleased with
her progress since she moved to (the Adult Family Home you Recommended).
She celebrated her 83rd birthday yesterday! My sister, my wife and I
took her to Anthony's for lunch to celebrate her day. She was bright,
responsive, talkative and overall very happy. Had some good laughs and a
We have noticed gradual improvements with each visit at (the Adult
Family Home).(The AFH owner)has given her wonderful attention and loving
care. Mom recognizes and acknowledges (the owners) hard work,
excellent meals and steady care, giving Mom the needed security and
stability she requires. (The owner) is an angel.
Dan, we thank you again for assisting us in finding the perfect fit with
(the adult family home). We feel blessed and so relieved to have (the
AFH owner)in her life. Mom speaks very highly of (the owner)and her
family. She has gotten to know (the owner's) mother and we understand
they have had some great talks.